Thursday, August 13, 2009

Tracker Boats Recognized For Customer Satisfaction

Tracker Boats has been awarded a National Marine Manufacturers Association CSI Recognition Award for Excellence in Customer Satisfaction for 2009.

"We are honored to receive this recognition," stated Tracker Marine Group Vice President of Sales Dennis Revell. "We share this honor with all our associates and dealers across America and pledge to make customer service a top priority."

The Marine Industry CSI Awards program honors participating manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer.

"As we work to strengthen our industry, customer satisfaction and retention will always be our foundation for growth," said NMMA president Thom Dammrich. "This year's Marine Industry CSI Award recipients are at the forefront of our industry's growth potential and are helping ensure the experience of purchasing and owning a boat add value to the overall enjoyment of the boating lifestyle."

About Bass Pro Shops Group:
Bass Pro Shops -55 retail stores in 26 states and Canada visited by over 100 million people annually, international catalog and internet retailing, American Rod & Gun wholesale division selling to over 7,000 independently owned retail stores worldwide, Outdoor World Incentives also selling Bass Pro Shops gift cards through over 132,000 retail outlets across America and a restaurant division with 26 locations.

For more information regarding Bass Pro Shops store locations, products or special events, please visit www.basspro.com. To request a free catalog call 1-800-BASS PRO.

Tracker Marine Group - Manufactures and sells Tracker, Nitro, SunTracker, Tahoe, Grizzly, Fisher, Pro Craft, Kenner, Mako, and SeaCraft boats through Bass Pro Shops retail stores and over 400 dealers worldwide. For more information go to www.trackermarine.com.

Resort Group - Big Cedar Lodge and other resort properties including restaurants and golf course. For more information go to www.big-cedar.com, www.bigcedarwildernessclub.com, or www.dogwoodcanyon.com


Media Contact
Larry Whiteley (417) 873-5022 lwhiteley@basspro.com
Katie Mitchell (417) 873-5618 kamitchell@basspro.com
Jenna Kendall (417) 873-5059 jmkendall@basspro.com

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